Shipping & Return Policies

Shipping & Return Policies


The State of Michigan has issued a COVID-19 Executive Order that will require us to temporarily not be able to operate for 3 weeks, effective immediately from 3/24/2020 and until 4/14/2020. Orders that are placed will require about 4-5 weeks before shipping. This lead time may increase if the state extends the date. Please reach out to us if you have any questions. Thank you for your understanding during these tough times.


At this time we require 4-5 weeks before shipping your sign. Thank you for your patience and understanding during this busy time of year.

We do not offer a refund or exchange for personalized items unless it is a mistake that we made. If the buyer has provided incorrect information for the text on the sign, we regret that we cannot refund or exchange the sign. Knots and wood grain will vary from piece to piece. It simply shows the natural characteristics within the wood. These characteristics are not considered defects and we cannot refund for this reason.